Privacy Policy
We value your privacy at Sunrise Chamber Union
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though these are securely handled by our payment partners.
For our corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us tailor our services to fit your business needs.
Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Sunrise Chamber Union respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to guard it. This involves secure data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Your personal information is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information during the exchange between your browser and our systems.
Limited Access
Access to customer data is granted only to authorized staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to counter evolving threats.
Your Privacy Rights
You have important rights concerning your personal data. Depending on relevant laws, you may be entitled to access, modify, erase, or limit how your data is processed.
To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose collected.
Typical Retention Periods:
- Customer contact and order details: three years after the last service interaction
- Payment records: seven years to satisfy tax and accounting requirements
- Website analytics data: two years and two months for service improvement analysis
- Marketing preferences: Until you unsubscribe or two years of inactivity
Cookies and Site Tracking
We employ cookies and analogous technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You can adjust cookie settings in your browser. Note that turning off some cookies might impact how the site functions. For more details about our cookie practices, please see our Cookie Policy.
External Site Links
Our site might include links to third-party websites or services. This privacy policy covers only Sunrise Chamber Union and our site. We are not accountable for the privacy practices of other sites.
We recommend checking the privacy policies of any third-party sites you access through links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will modify the "Last Updated" timestamp at the top of this policy.
We encourage you to review this policy from time to time to stay informed about how your privacy is safeguarded.
Contact Us About Privacy
If you have questions regarding this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your data, please reach out to us.
Contact Us About Privacy
Sunrise Chamber Union Privacy Team
Buckingham Palace Gardens, London
London, United Kingdom SW1A 1AA
Email: info@sunrisechamberunion.bond
Phone: +44 20 7952 4000
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.